IT Platforms and Services Management
We provide administration, monitoring and specialized support of your IT platforms and applications.
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What does our IT Platform and Service Management service consist of?
We provide management, monitoring and specialized support of your IT platforms and applications, in your data center and/or Cloud.
Our goal is to ensure the operational continuity of the service, supported by the client's software portfolio, immediately solving incidents and problems that could cause a malfunction and performance of the products that are vital to the client's business.
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24x7 Incident Monitoring of your IT Platform
We invite you to rely on us 24 hours a day, 7 days a week, to cover all the needs of 24x7 monitoring and support of Hardware and Software infrastructure in your business.
Stay informed and alerted to incidents that affect service availability. Receive first level support to continue with a corrective and preventive plan.
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IT Outsourcing Service
Among the greatest benefits is the reduction of administrative costs and the delegation of functions that allow the company to concentrate on its core business.
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Incident and problem management for IT Platforms
A service for the resolution of incidents and requests with the intervention of technical consultants with high specialization in the main technological platforms:
- Virtualization
- Database
- Connectivity
- Security
- Cloud computing
- Backup
- Replication
- Operating system
- Middleware
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IT Platforms and Services Management service?
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